Otokar will offer convenience and profit together with its renewed mobile application

Otokar, which makes users' lives easier and always provides benefits with the mobile application it developed for commercial vehicle owners 4 years ago, has launched the new version of the application it developed in response to the demands of its customers.

Turkey's leading automotive company will continue to be indispensable for commercial vehicle owners by bringing dozens of transactions to your fingertips with its smart mobile application.

Otokar, one of the Koç group companies, continues to add new ones to its pioneering businesses in the sector within the scope of its digital transformation strategy. Otokar, which launched the smart assistant mobile application for commercial vehicle customers in 2018 within the scope of its Customer Services perfecting program, does not slow down in innovation. The application, which was developed to ensure that commercial vehicle owners get maximum efficiency from their vehicles, was developed and renewed in line with customer demands. The company, which moved more than 10 operations from the mobile phone screen to the fingertip with its first version, brought new capabilities to the smart assistant under 6 headings. The application, which accelerates and perfects the business processes of service and dealers, aims to extend the life of vehicles, provide fuel economy and reduce operating expenses with its new features.

You will earn more as you use

Commercial vehicle owners will always win with Otokar's mobile assistant. Vehicle owners who make dealer and service appointments via the mobile application will earn OtokarPara by watching expanded digital training videos, participating in surveys or updating their vehicle information, especially mileage. Smart assistant users will be able to purchase products in the "Virtual Market" when they have enough OtokarPara.

Commercial vehicle owners who can use the application with their vehicle chassis numbers will have many features with the renewed notification feature. The application, which instantly notifies its users of new content uploads, will warn the vehicle owner as maintenance times approach. Maintenance appointments can also be created via the application, where warranty start and end dates as well as periodic maintenance times can be tracked with a single click. Vehicle owners will be able to create an appointment in seconds and communicate with the customer service representative from the same screen.

Mobile Education Enriched

The new application has reached an unrivaled position with its educational content. With the Otokar mobile application, which includes vehicle promotional videos as well as dozens of technical topics with guidance from users, users will be able to access content on general vehicle introductions, usage details of vehicle features, economical usage tips, troubleshooting and many other topics. Customers who actively watch training videos, complete certain trainings, or complete transactions such as appointments regarding their vehicles through the application and enter current mileage information will earn OtokarPara.

The Most Current Campaigns on the Screen with One Click

Otokar's new mobile application, which will open the door to a new era in customer services, promises perfect customer relations. Current campaigns can also be followed through the application, which puts needs and expectations at your fingertips with its easy-to-use interface. When commercial vehicle owners click on the "Like" and "Call Me" buttons under the campaign notification screen, Otokar customer relations representative will contact the vehicle owner as soon as possible and share detailed information about the campaigns he is interested in. Upon request, dealer appointments can also be made instantly via this system.

Commercial vehicle owners will be able to share their opinions, expectations and all other requests via the "Suggestion Screen" through the application, which can be used on smartphones with Android and IOS operating systems. Users will also be able to find answers to all their questions in the "Frequently Asked Questions" section. Commercial vehicle owners and Otokar smart assistant users will be able to receive service 24 hours a day, 7 days a week, from the Customer Line at 444 OTKR (444 68 57) in case of any adverse event.